Please try the following troubleshooting steps if you are experiencing difficulty resetting your password
- Open up your browser's password manager and clear your previously saved usernames & passwords for Knitapps.com. Here are links to instructions on how to access password management settings for different browsers:
- Please use this link to request a password reset email
- Clear your Browser’s Cache
- If you have requested multiple password reset emails, please make sure that you are selecting the most recent email link; if you select a password reset link from a previous email it will not work.
- If you do not notice the password reset email in your inbox, please make sure to check your junk/spam folder as our emails are sometimes sent there
- Make sure to add firstname.lastname@example.org to your email contact list