The CRA announced that employers who prefer to receive their business correspondence by paper mail must submit a request to activate this option.
To ensure uninterrupted delivery, employers must keep their mailing addresses up to date. If the mail is undeliverable, their correspondence will revert to online delivery. Additionally, employers must renew their request for paper mail every two years.
Starting in May 2025, employers can request paper mail through one of the following methods:
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By mail: Complete and submit Form RC681 – Request to Activate Paper Mail for Business to the CRA.
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Online: Through the CRA account.
Reminder: Beginning in spring 2025, the CRA will deliver most notices and communications electronically through its secure online portal, My Business Account, as the default method.